Tulloch PriestCo-founder, Gas Engineer Software · Co-founder of Gas Engineer Software

Top Tips - Turning Quotes into Jobs - Part 1

30 Nov 2023 · 1 min

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1:09

In this short promotional video, Aaron from Gas Engineer Software addresses heating and plumbing professionals, offering four practical strategies to increase the conversion rate of quotes into jobs. He emphasizes the financial impact of higher conversion and outlines: (1) consistently answering calls and using voicemail or auto‑replies to capture leads; (2) arriving on time, preferably offering a time window rather than a fixed appointment, to build trust; (3) setting prices that are attractive to customers while still ensuring profitability; and (4) delivering quotes quickly—ideally the same day or on the spot—leveraging software tools to streamline the process. Aaron notes that the company supports over 5,000 heating and plumbing businesses and teases additional tips in a forthcoming Part 2.

Chapters

Hey there, heating and plumbing pros! Here's 4 ways you can turn more of your quotes into jobs, the last being the most important. I'm Aaron from Gas Engineer Software, and we help over 5,000 heating and plumbing businesses achieve their potential. Have you ever thought about how much extra money you could be making if all your quotes turn into jobs? Let's dive into our 4 favorite tips. Number 1: Pick up the phone. It sounds simple, but make sure you're not missing calls during work hours and have things like voicemail messages and auto-replies for when you are unavailable. Number 2: Arrive on time. This is a really easy way to stand out and impress your customers. We recommend giving a time window instead of a specific time for this. Number 3: Get your pricing right. Pricing is always a balancing act, but make sure it is enticing enough for your customers but profitable enough for you. Last but not least, number 4, get your quotes out quick. If a customer has to wait a long time for their quote, they're probably going to go elsewhere. So aim to send it same day, if not on the spot. And software makes this a lot more achievable. We've got more tips, so stay tuned for part 2.