A landlord with 20 properties needed a CD11 certification form for each one, mailed separately. Twenty forms meant twenty stamps, twenty envelopes, and a mountain of paperwork. The speaker realized digital certification could solve this.
I have this customer who is a really good customer, but they have like 20 properties and we do the servicing and the landlord certification for this particular customer. And when it came to that time of year where I had to do 20 different CD11s, I then had to physically pay postage to send the certificates to them. So you can imagine the paperwork mountain that I had around me in general. And it was this particular customer that made me think about going digital.
Your Profit Is More Than Your Salary: Pricing A Trades Business w/ Doug D'Aubrey
Is taking over another gas business a realistic alternative to hiring from scratch?
He Took Over Another Gas Business After 3 Years As A Sole Trader w/ Dan Giles
