What Really Happened in the Heating Industry Last Year?

A 2025 heating industry survey shows 69% of firms grew revenue 5-30%, with hourly rates hitting £58 and gas safety checks at £78. Heat pump training jumped to 38% of respondents, but most have done few or no installations. Nearly 60% of workers say they work too much, and only 41% are happy with their time off.
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2025 has been an interesting year for heating and plumbing. From kicking off the year with the government scrapping the boiler ban to all the news and push for heat pumps, there have been a lot of conflicting opinions, but also a very positive outlook on the future of the industry. Late last year, we sent out a survey asking for your thoughts and opinions. Your answers have allowed us to put together a unique 2025 heating and plumbing report. Today I'm going to share some of those most interesting insights from it, and if you want to grab a free copy of the full report, head to the link down in the description below. To start, let's look at the general business performance throughout 2025. From the survey's respondents, 33% thought it was an above average year, while only 15% consider it below average, and 69% saw an increase in revenue between 5% and 30%. It is safe to say that 2025 has been a good year as far as business growth is concerned. Prices have increased in line with this, with the average hourly rate being £58 and the average gas safety check being £78. For most businesses, inflation is being factored into prices. Throughout 2025, 59.5% of the survey respondents raised their prices. You might have been wondering how many fellow installers are getting on board with heat pumps. From our survey, only 38% say they have taken heat pump training in the past few few years, but for most of these, it seems to be a precautionary measure. Most have done zero or close to zero installs, with only a few out of the 200 respondents completing more than 10 jobs. Lastly, let's look at the happiness on the job. 59% of respondents said they think they work more than they should, and only 41% are happy with how much time they get off. For many self-employed engineers, days of holiday are in the single digits, while others are managing to squeeze upwards of 20 or even 30 days. The average amount of holiday taken is 24 days, and those on the lower end are no surprise considering more than half of those who took the survey do all the admin and paperwork themselves with no external help. That's all for this video. Remember, you can access the full report for free via the link in the description.
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