A gas engineer explains why many of his peers install boilers but won't repair them. They call him for repair jobs, claiming it's too much work, but he argues the real barrier is just learning how the system works. Most technicians stick to fitting because it requires less study.
I've still got friends now who have been in the gas industry for many years who can fit a boiler brilliant. But when it comes to fixing a boiler, they phone me up and say, do you want this job? And I say to them, why don't you fix it yourself? And they say, well, because it's too much to, you know, but it isn't. It isn't too much. It just takes a little bit of time getting to know the workings of a boiler and then generally you can, you know, you can fix it. But I know a lot of guys that still don't do that side of it because it's more learning, I suppose, more understanding rather than just being able to fit a boiler. That's the issue.
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