VHS — NIGHT SYSTEMS MANAGER — VIDEO JOB DESCRIPTION — FINAL

Digital Diagnostics is hiring a Night Systems Manager to keep their cardiac monitoring systems running 24/7 from a New Jersey control center. The role supports hospitals across the US, and the company's 99.99% detection rate for lethal heart rhythms beats the industry average of 90%. Overnight shifts, high autonomy, and a background in military or structured environments preferred.
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Lives are on the line and it's really serious work. Digital Diagnostics, we're a provider of 24/7 remote cardiac monitoring for acute care hospitals. So how we do that is we have several control and data centers around the United States, and they allow us to watch patients at hospitals in real time. So we have a mirror view of what the hospital's seeing. And then when a patient's heart rhythm begins to deteriorate, say at 3:00 AM on a Saturday night, Our people then catch that, that alert the nursing staff. It's still very much a human supervision thing, not an AI thing. But most importantly, it's very much a patient safety business. So we take that responsibility really seriously. A great track record. We've got 100% retention rate in acute care hospitals. Part of the reason why we have that retention rate is the reliability of our system. So in order for us to have that 24/7 cardiac monitoring, our critical systems need to have 100% uptime. And it's a 24/7 job. And so this role, the night system manager, is going to be the person who ensures that for the night shift. So it's not a clinical role. It's the systems role. They're going to keep those systems up and running so that the clinical operations can do their job effectively, uninterrupted.
We talk about how military failure is an option because people can get hurt. And this is that type of role. So if you like that responsibility, you like that weight on your shoulders, that accountability. And also from a purpose standpoint, right? You're helping hospitals keep people alive.
Absolutely. Intense, mission-critical DNA going in the company or organization you're a part of. We will definitely deliver that.
So when they hear this, they might think, oh, network engineer, IT, but that isn't actually the skill set they need, is it?
We've built most of the systems already. So just to be frank, we don't need an IT whiz. What we need is somebody who's going to keep the systems that we've already built running very reliably and who has a high attention to detail and is going to be looking to see how we can improve it further.
If you're an infantry person, combat arms, and you understand attention to detail and that needing to follow the SOPs and see something, say something, safe, that whole thing, that does great in this role.
Yeah, no, they're going to be at one of our control centers. So there's going to be a lot of people working at night with them. They're going to be basically partnering with the clinical team. There's an issue with the clinical computer, we're going to move that tech to, to another computer while we fix that one computer, right? And that allows us to have that 100% uptime. So they're going to be directly working with our operations team, but in a support role.
No, it's a social job. There's people there.
You're working.
Totally.
And I think it would support both an extrovert and an introvert.
You have 2 offices, Salt Lake City and then Wall, New Jersey. This is going to be out of the Wall, New Jersey location.
10:30 PM. Yeah, 10:30 PM to 6:30 AM. So that's the ideal, is if they could do a 5-day shift, 10:30 PM to 6:30 AM, including Saturday and Sunday. That would be— preference would go to that. So for example, if you wanted to Wednesday through Monday, they're going to be measured on incident self-sufficiency. What I mean by that is when something breaks, that they're able to fix it themselves. Obviously, in those situations, we want you to Call a supervisor. Absolutely. So someone who is excited about autonomy and self-sufficiency, right? That's the first thing. Is going to rapidly respond to issues and attack them and and drive to the solution while communicating well with all parties. And then the third thing is just attention to detail, so that they're developing the processes. We're going to be coming up with new ways to improve the organization, and they're recording that. And so it's not all on one person because we're developing the processes so that any team member can jump in at any time. So the average lethal rhythm detection rate at a hospital in the US is 90%, and that information is very well published. You can go look that up. What we provide hospitals is 99.99% lethal rhythm detection.
Wow.
Get to that 99.99% first and foremost through the critical systems that support our clinical operations. This person would be the first line of defense at night for that mission.
99.99 is so impressive because if you're a vet and you wanna be tip of the spear again, and you wanna do something like this, you're making an impact and you can know it the whole time.
Yeah. And we're the only ones who are doing this. And they can look, you can look that up too. You're, you're joining an organization that's very much a niche and that has the potential to grow a lot bigger.










