Every new client adds vulnerabilities and liabilities to your MSP. Conduct thorough risk assessments during onboarding to identify gaps, create a remediation plan, and regularly verify that existing clients are meeting security standards.
In this lesson, we're going to take a look at the risk that clients may impose on our organization. Every client we bring on board expands our attack surface. We inherit all of their vulnerabilities, any internal processes that they're either following or not following, all of the employees that they've hired, and any liabilities that already exist. Are we doing a risk assessment and looking for a gap analysis of where they are today when we onboard them to where they really need to be And have we put in a remediation plan that are— that's going to get them there as quickly as possible? Now, we tend to take existing clients for granted. We think we manage their network, we've got them covered, but clients have responsibilities too that they need to be following, and we need to check up on that, make sure that they're meeting those responsibilities.
