Wes Spencer argues that critical skills require hands-on support and validation, not hope. Many training programs skip performance outcomes. If something doesn't need practice to master, it's a procedure, not a skill.
I would— for a critical skill, I don't know that I would put somebody in a position to do it without assistance, without support, and just hope that they do it the way that I want. Sometimes with hiring, you do, you look for that and you can kind of get in the neighborhood. But I think you want to validate performance. One of the things that happens in training is we think of training not in terms of performance enough. And performance comes through practice. If something doesn't need practice to become good at it, it's not a skill, it's a procedure.
