Mentorship ≠ Leadership — And Why Practice Matters
In this brief talk, the speaker emphasizes that effective mentorship requires dedicated practice time, allowing employees to rehearse scenarios with their managers and receive immediate, in‑the‑moment feedback. He distinguishes mentorship from leadership, noting that one can be a mentor without being a leader, but true mentorship demands structured practice opportunities. The speaker illustrates this with simulation exercises—such as a Monopoly game and an IR (incident response) game involving characters named Ethan and Bob Miller—to help teams confront situations that may feel stressful to employees even if they seem routine to managers. The core message is that regular, realistic practice with managers equips frontline staff to handle stressors confidently.
