Wes SpencerCo-Founder, Empath · Co-Founder of Empath | Recovering Cybersecurity Guy| Keynote Speaker | 2020 Cyber Educator of the Year | Building the MSP Workforce Operating System

Role of MSPs in Managing Privacy

17 Sept 2024 · 1 min

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In this presentation, the speaker emphasizes that managed service providers (MSPs) must embed privacy considerations into every service they deliver—from network management to cloud solutions—so that clients can protect their sensitive data while enjoying the benefits of those services. The talk highlights the importance for MSPs to understand and fulfill their roles and responsibilities under privacy regulations, particularly the General Data Protection Regulation (GDPR), ensuring that privacy‑by‑design is a core principle of their offerings.

This means that MSPs should ensure that every service, from network management to cloud solutions, is designed and implemented with privacy in mind, allowing your clients to confidently safeguard their sensitive data while benefiting from your services. As an MSP, it's crucial to understand your roles and responsibilities when it comes to managing privacy, especially under regulatory frameworks such as the General Data Protection Regulation Or GDPR.