Wes SpencerCo-Founder, Empath · Co-Founder of Empath | Recovering Cybersecurity Guy| Keynote Speaker | 2020 Cyber Educator of the Year | Building the MSP Workforce Operating System

The Biggest Problem in Cybersecurity Isn't Tech

9 Sept 2026 · 0 min

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Wes Spencer argues cybersecurity's biggest problem is a skills gap, not missing technology. A tier-1 support engineer from five years ago couldn't survive in today's managed service provider environment. Organizations need to focus on hiring and training people who can keep up, not just buying new tools.

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