An MSP leader explains why standards matter but shouldn't block client solutions. The key: understand what your client actually needs, then deliver something that works for them and keeps your business efficient.
That's what we're talking about today is, is how do we deal with that? Because, Nick, I don't think you're saying— and don't let me put words in your mouth— but I don't think what you're saying is don't have standards. I think what you're saying is don't let standards become the enemy. Make sure that you understand who you're serving. We're gonna talk a lot about this, but understand who you're serving, what they need, and how you can address it in the correct way that meets the requirements of your MSP being efficient, being capable, but, but also making sure that we're giving the client what they need. Is that kind of a way of saying it?
