Wes Spencer compares employees to water seeking the path of least resistance. When companies add too many procedural obstacles, workers turn to shadow AI to get work done faster, not to cause trouble. Over-regulation pushes people to bypass official channels instead of slowing them down.
Chapters
It's a philosophy that's true in just all things IT is that your employees are like water, meaning they want to find the path of least resistance, right? That's just how our water works. And so our employees, like, we can call it shadow IT and shadow AI all we want. What they're going to call it is, I'm just trying to find a quick way to get something done. And the shadow IT world, it's like, if we're not careful, we insert too many speed bumps along the way that they just say, you know, I go through all those speed bumps. Or I could just take the back street and the back street will get me there. And it's not like in almost zero cases is it the client's like super malicious. They're just