Andy NearyI help insurance professionals turn brand awareness into business growth.

FACT: No one gives a sh!t how innovative you are if your service sucks.

11 Jun 2025 · 0 min

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0:20

Andy Neary argues that business is primarily won or lost on the quality of service rather than on innovation. He emphasizes that advisors often win deals with smart ideas (e.g., cost-containment) but still lose clients later because of poor service, using a concise anecdote to make the point.

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