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10 Jan 2026 · 1 min

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Short video/transcript by Andy Neary discussing barriers people face when trying to choose high-quality, low-cost healthcare providers—especially under time pressure (e.g., urgent pediatric injury). The speaker argues for interventions (at claims/pre-certification) that can steer members to optimal facilities and says these interventions are feasible for employers.

Chapters

Anyone would want to go to the highest quality lowest cost provider out there. That's very but how do you figure out who that is and an individual who has a family they're working maybe they work two jobs even they don't have time to shop for health care and when their kid breaks their arm, their kid breaks their arm and they need to go to the doctor immediately there is no time spent figuring out okay what doctor am I going to take my child to and you experienced that having two kids you just went right to the hospital. Yeah. Even working in healthcare it's very normal to do that but if you can somehow have have someone intervene in that step where okay a claim is going to be filed there's a pre certification happening how do we get this member to the highest quality lowest cost facility? There are ways to do that and they aren't as difficult as employers may think.