Maximizing Performance [The Leadership Playbook for the New Normal Module 2]

Alright, so the gang's all here. Everybody is.

We're recording, Jerry. Let's rock and roll. So welcome back, guys, to module two. We're excited for this one. This is one's near and dear to my heart. And so today is going to be all things productivity, how to maximize your days, how to get more done in less time. If that is a struggle for any of you, you are going to really enjoy this module. So, but we're going to start by taking a look back. So, Jerry, you want to quickly review the pyramid or perception pyramid in Core 4.

So these should be fairly similar to. And the perception pyramid is again, it's not something you have to think about in terms of scientific. 17%, you've heard those surveys, words are only 7%. It's just a way to construct your communication and to know that we listen with more than our ears, we see with more than our eyes, that it's a holistic way to go about it. So as you coordinate your core four, your brand, I'd like to hear from each of you as we go through this. And we can start with Rick.

Where did you find you are naturally weak in terms of the core four that you come up with, where do you find you're naturally weak? And you're going to have to work on the hardest to make sure people get your brand.

Oh.

Oh. I wasn't muted.

I think. Well, looking at the core four I came up with last week.

I think the assertive piece was one of the ones for me.

Is I've had conversations with others and I shared my core four with one other person and discussed it with her yesterday afternoon. And the challenge I have with assertiveness is for whatever reason, I either come across as overly passive or it's like a punch in the face and it's so it's like 0 or 100. Trying to get it right is.

A challenge at times. And I think part of it is just kind of my, my snarky attitude. I've learned to manage that.

But then I don't know if people always take me seriously.

So as you look at the pyramid, I can tell you right now that's all tone.

Okay?

Whether it's snarkiness, whether it's too passive, whether it's too aggressive. That is completely tone. And what it usually means is your tone is not matching up with either your message or your audience.

Okay.

And so when you sense that lack of resonation, not resignation, but resonation between your intentions and their perception.

You can be pretty much Positive. It has to do with your tone. And that's not a point of criticism. It's just once you recognize that, you can make a quick adjustment, and you can quickly adjust and recognize the fact that if you're not connecting, you don't have to change your appearance, your body language, or your words. You just have to change your tone.

That's a point not to miss, Jerry, is the recognition that where you almost catch yourself in the moment is a victory in itself.

Oh, it's huge. And what it will do is, Rick, instead of having to spend an hour debriefing, figuring it out, wondering what's wrong, you now know it's tone.

Yeah.

And so you just then have to ask yourself, okay, in order to be more effective in this particular communication, what do I have to do? Do I have to dial down the snarkiness? Do I have to dial up the snarkiness? Do I have to soften it a little bit? Do I have to be more direct? And that will change from case to case to case. But now you are empowered to quickly close that communication gap by being in command and being conscious of your tone.

Yeah. And I think the word you just used kind of nailed kind of popped in my head. And it was that direct. The directness. And sometimes, you know, things get lost in the nuance and sometimes in the snarky as opposed to just being. There are times I can think of where I just need to be more direct.

Right.

Well, here's another. Here's another great example, you guys. The four of you signed up for this workshop. There are millions of people who did not.

And it's a lot based on how did I. How did Jerry and I. What was our tone? What was the words we used? And how did the audience at large perceive this workshop based on our tone and our words? So to your point, Rick, Jerry and I were discussing this. We probably weren't direct enough. Right. Jerry. In some ways, in promoting the workshop, and so others perceived it differently than we had in mind.

So good, Rick. That's awesome. What was your core for? Did you modify your core for at all? Did you feel comfortable with it?

I felt pretty comfortable with it. I did get some. You know, I kind of did a second pass, but.

It'S pretty similar. It's progressive, Inspiring confidence, quick wit, and decisive.

Aggressive. Inspiring confidence.

Quick quit. Decisive. Love it.

Excellent. All right, Michael, how about you?

Mine also, I think, was tone.

I go back and forth with.

Perhaps tone and body language.

I was a pilot in the Air Force, so the only Way we can talk is with our hands.

And I think that's so I have a tendency to use my hands and use expressions quite a bit, But I'm not quite sure if with my tone, sometimes the body language and tone might be at opposite ends.

So.

But I think tone, of the four areas is the weakest.

So you just shared something that I've been waiting for somebody to bring up because it's an insight that I got years ago. And you actually literally just demonstrated that for everybody. There's a reason that tone and body language are adjacent to each other on the pyramid. And the reason for that is if you want to change one, change the other.

So as soon as you were telling us about that, as soon as you talked about body language, you weren't moving at all. And your tone was very flat. As soon as you brought your hands into the equation, your tone lilted and moved and everybody felt it and recognized it. And you connected more with everybody.

Right?

So if you're ever in a situation, Rick, this will work for you as well. If you're ever in a situation where you recognize that I'm not connecting here, you feel like you're too flat. Move, literally move. Generate body language and that will automatically move your voice.

The classic example is, and feel free to try this on your own, but try to put a huge smile on your face and sound pissed off. You literally can't do it. It's physically impossible because body language and tone are connected. Once you get that recognition now, again, you are in control of it. And so when you sense you're in a room or on a zoom and it's not quite connecting, Michael, for you, it's always going to be you have to move your body for your tone to come to life.

Right.

And if you don't move your body and your tone doesn't come to life, the perception becomes. You don't care, which is not your reality, but it's there perception in that 7 to 10 second window. And if you sense that that's what you're getting back from them, your mind should just go to it. Just move a little bit, get your hands involved, get your whole body involved, and all of a sudden your tone will follow.

Okay, very good.

Excellent. Sharon, how about you?

Sharon? Yeah.

So I. I guess there were two areas of weakness or two things that I thought about the most. One is in words, especially in written communication. I have. I feel like that's my weakest area. And so I'm very careful when I send things out and typically ask somebody to proofread things if they're going to, you know, like an entire staff or.

You know, some kind of important communication. And that's just.

You know, my own struggles with that in general.

And.

Kind of the overall thing that I struggle with, I think, in the business world is that I feel like I have my feet in two places. I was raised in a very rural area in Montana, and now I live in the suburbs of Philadelphia, so. So you couldn't have, like two more different places in the world. And I still have, despite the fact that I've been away From Montana for 20 plus years, am very connected there and own a place there that we go to in the summer and spend, you know, we work from there, my husband and I. So, you know, sometimes that's a good thing, but other times it's not. And so culturally, they're, you know, people do not talk a lot. They are pretty direct about things and honest and kind of not pretentious in any way. And now I'm on the east coast in a very. In a pretty affluent county. So it's, it's, it's. It's like just yin and yang.

For.

Me to merge all of that together.

And you feel less comfortable on the East Coast?

Yes. Although I will confess that now when I go back, I, you know, I still have. I have issues going back to Montana, too. Now I'm seen as impatient.

When we had issues with my parents, the people at the hospital, I think, called me the Pennsylvania bitch daughter.

Because I was really blunt with what I wanted. You know, I didn't do the nice, you know, friendly stuff, you know, so the slower pace, I like it. But like, there's this part of me that's like, you know, just going out of my mind sometimes. So I'm certainly, though probably more comfortable there in some ways.

So I would say this, actually, that's tone as well. It's a bigger. It's a bigger tone. It's an overall tone. But the way to wrap your head around that, instead of feeling like you are a Montana girl who's living in Pennsylvania, or you're a Pennsylvania person, professional whose roots are in Montana, think of yourself as being bilingual. You speak Montana tone, you speak corporate Pennsylvania tone. And once recognize that you have that bilingual emotional ability, you can choose which is the appropriate tone for the moment.

Right.

Instead of feeling displaced, you have the tool set to know which tools to bring to that moment.

And two points I want to make there quickly. You brought up email, Sharon, and that's definitely tied to the Word number one, where in Montana?

Western part of the state between Missoula and Butte.

Okay. I played ball in Helena, so 50 miles from Helena.

My first job in this field was in Helena.

Okay. Perfect, beautiful, beautiful area, right. I didn't enjoy it enough when I was there. But with emails, guys, I'm a big believer, right? So hard right now, especially with emails, one, to get them read, but two, to really connect with people through their emails. When you get your brand down and how you want to be perceived, make sure it comes through in your emails. I always tell people, literally think about how Sharon would say this to somebody and then that's how you should type your email. I think we get so stuck on typing the perfect email, but then what comes out is it doesn't sound like us at all. Let you come through your emails. I think that to me it's a better way to have emails connect with your intended audience.

My staff have told me that I respond in one word answers that can be perceived as I'm mad at them.

Right.

When in fact I just am not taking the time to do some long thing. Right. It's just like if you ask me a yes or no question, I'm going to say yes or no.

So to that point, Sharon, what's your core for.

They were exceptional. Honest businesswoman, fair employer, change agent and assertive.

Marilyn. How about you?

I spent a lot of time looking at cutting age and super producer. Those were the two that you. Seems like I'm really not at this particular moment and I was trying to figure out why. But then I'm also thinking about over the week, so many people have said to me that my facial expressions give away when I'm thinking. So I find now that when I go into a meeting or I go in front of a client or whatever I'm doing, I have to act like I'm going on a stage and presenting.

Maybe not 100% what I am, but what I'm expected to be. Does that make sense?

100%.

And so.

I'm in between that body language and tone, I think, as well as everybody else. I think that's most. That's part of it.

The point of what you just said. Television taught me this many years ago. If you think of your local news that you've watched at 6 and 11 over the years, the network news, do you think those people are all in a good mood every night at 6 and 11? No.

It'S just they have learned to turn it on and at 6:35, turn it off at 11:35.

It's interesting. When I was training how to do listing appointments and things like that, and I had agents who were very, very shy and.

Very inward. I would say, okay, when you walk through that door, that's your stage now you're somebody else and put your sales hat on and, you know, go into. And I think.

I'm doing that myself because I need to transition a little bit into, you know, that part of it.

So I still want to.

I want. And being perceived as cutting edge. I'm not as young as everybody else, to say the least. And it's hard for someone to perceive an old person as cutting edge. I think. I think I go into that with that, thinking I'm working harder at it than when I probably need to. But another thing.

So let's talk first about the body language. I don't like the phrase fake it till you make it, because that has such a negative connotation. I prefer to say show it till you know it.

And so in your case, with your body language, your facial expressions, if you are. If you're just a massive producer, show that they're not seeing the documents, they're not seeing the paperwork, they're not looking at the spreadsheets. They have no idea.

They're.

They're taking the perception from what they see.

I was gonna ask you that.

Okay.

And so show. That's why I say it's good to have. For your core four to have foundational and aspirational. Show your aspirational.

Because you'll find the universe responds to who you put forth. Not in an inauthentic way. This is authentically who you are trying to be. And so as you show that, you'll in turn get to know that, and that will start to resonate both with yourself and with others. And then don't be surprised if the abundance and the success follow.

And to be honest, to turn it on and off when you need to.

Totally turn it on. And that's why I say you're not acting. You're merely putting yourself in your best role at that time.

When I'm on television, when I'm on radio, I am on. I'm literally on. When I'm done, I'm usually exhausted because it takes a lot of energy and focus and presence, but there's also an Eastern quality to it of you're completely in the now.

And as you aspire to that super producer, and as you show that to the people and you're in that moment of that mindset, there's real power behind that. And you'll learn just by practicing it to turn it on. When it's the weekend, when you're at home, when you're with your loved ones, whatever, you can turn that off. You don't have to have that on all the time. But in those work moments in that workspace, when you're trying to project that brand, it's just like a neon light that you're turning on for however long you feel it needs to be on. And the more you do that, the more intentionally become with it, the more power you'll find grows out of that.

Cool.

So one more time, give me your core four.

Oh, super producer, knowledgeable, cutting edge, and honest.

Very knowledgeable.

Cutting edge.

Honest.

Don't think I got Michael. I didn't get your core four.

Did we lose him?

We lose Michael?

Yeah, Rick. Rick took Rick's camera, took his place. Did Rick or Michael drop off?

Yeah, I thought I saw him reconnect.

Yeah, we've got six on, so he's definitely on.

He's reconnecting. Okay.

And to that point, Jerry, two things there that you said I think were really important. I think it's easy to look at those aspirational brands as something that has to be earned.

Versus just start living them now. Step into that now. And then the other piece that we're going to hit on a lot today is being present. How many of you have found yourself so busy that you're in a meeting, but you're already thinking about the next meeting and you're not even present in the current meeting?

Right.

All the time.

Pretty much daily. You know, when you're. When you're back to. Back to back, it's. Yeah, you're, you know. You know, we talk about trying to own your calendar, but, man, it's tough.

Yeah. So that's what I mean. That's where we're going today, guys, is really lasering in on that.

Productivity daily, weekly productivity. So our goals today is threefold. Number one, we're actually going to go right into workshop mode here today. We're going to dive into personal priorities. Given the situation, given the environment most of us still find ourselves in right now. You're balancing work life and personal life like you never have before. And so we're gonna walk through the game frame just like you did with your brand. We're gonna walk through it with your personal priorities. Then we're gonna walk through it with your professional priorities. And then we're gonna take that and we're gonna dive into what I like to call the 24 hours of power, which is, if you could plan the perfect day, what is that perfect day going to look like from a mindset standpoint, a productivity standpoint, and then taking that and rinsing and repeating it every single day.

So with that being said, we're going to dive right into personal priorities. So here's what I want you guys to do. Take out a piece of paper, pen, or pencil.

And again, given the environment we're in where you are balancing personal priorities and professional priorities, I want you to start writing down.

A list of personal priorities.

So anything that is unaffiliated with work right now.

The key with these is personal. These are yours. These are not about should you like these things? Should these be. These are yours. Whether that's personal relationships, whether that's a hobby, whether that's reading extra, whatever the case might be, you have the right to these. You get to choose them.

That's a great point, Jerry. Don't look at these as I have to task lists. It's what are your priorities in your personal life right now?

There's Michael. Michael made it back.

Yeah, sorry.

No worries.

Technology.

Yep.

So, Michael, we're just to get you caught up, what would we moved into developing personal priorities. Right. And we're going to use the same game frame concept construct we showed you last week. So what we want to do is just on the left hand side of a piece of paper, or using the game frame tool we shared with you, brainstorm out your list of personal priorities. Don't worry about ranking them right now. Just write down the list of things that really matter to you in your personal life. It could be loved ones. It could be church service. It could be pets, it could be hobbies. It could be your neighborhood, whatever the case might be whatever you're personally passionate about.

And when you're done with the list, look back up at your camera. That'll let us know you're done.

I can't see Rick right now.

He's working in silence.

Stealth mode.

I didn't think you needed to see or hear me chewing.

We appreciate your manners, Rick.

And don't worry about having a certain number. Could be 5, could be 8, could be 10.

It's funny if you can't think of any personal priorities.

About hobbies.

Yeah.

Just like the brand. Think of foundational and aspirational. Might be something. Might be a priority you're not getting to do right now you'd like to.

Do.

If you suddenly had 10 weeks where you were stuck at home with more free Time.

That'll never happen.

I used to fantasize about that, actually. But not anymore?

No, not anymore.

I'm done.

Game changer for thoughts of retirement. I'll tell you that, Sharon.

Hopefully that dream did not involve a virus.

Yeah.

No.

Yeah.

Okay. So, Michael.

Yes.

How many do you have on your list?

Seven.

Seven. How about you, Sharon?

Six.

Six, Rick?

Six.

Marilyn?

Seven.

Okay, now we're gonna play the game frame, right? So I want you to take the first two that you listed that you wrote down. If you could only choose one of these two options, which one would you choose?

And then when you've got that picked, go down to number three, four, six, same thing, only could pick one which one would win. And for those that listed an odd number, obviously that final one that is the odd number is going to advance to the second round.

And if anybody would like, I'm happy to pull up the game frame and you can do it on the screen with everybody else if you'd like.

And then, remember, when you get to the champion first, the first winner, cross that one out all the way back to the beginning. And then whoever it competed with in the first round automatically goes on to the second round.

We'll see how well you remember the game frame. If you got any questions, don't hesitate to ask.

It's usually the personal ones that can get really tough towards the end, picking one winner over another.

And here's what I want you guys to think about as you're choosing these classic example. You have children or you have responsibilities, and it comes down to gym, exercise or.

Some responsibility at home. But you really know you want to get to the gym, and that is a priority. Don't be afraid to put that as the winner. I'll explain why in a second.

And again, when you're done, just kind of look back up at the camera. So Jerry and I know that you're ready to move on.

And just like your brand, you're going to come with your top four, your core four priorities.

Michael, you good?

Yep. Cool.

While we wait for everybody else to finish, would you give me your core four? Because you dropped out before I got that.

Yeah. Your brand core four? Yep.

Oh, from last week?

Yeah.

Yeah. That was.

Philanthropy.

Thoughtful.

Help others, and direct.

Great.

Sharon, you doing well?

Yep, I'm done.

Cool.

How about you, Rick?

I'm good.

You're good? Marilyn, you're good? Perfect. All right, Michael, let's start with you. What are your top four personal priorities?

Health.

Spouse.

Finance, and family.

So right away, I'm gonna. I'm gonna hold you accountable to those four. You have a chance to earn an extra 500 bucks. Or, Hank, spend. Spend an hour with your wife.

I'm happy to report we just celebrated number 38 a week ago.

I'm no dummy judging your priorities.

I am no dummy.

What was your fourth one, Michael?

Family.

Family. Okay, perfect. Sharon, how about you?

Connecting with family and friends. Time for art.

Health, and trying new things.

Cool.

Do you paint?

Yeah. And do glass.

Oh, that's right. You said that last week.

Yeah, well, I'm kind of a serial hobbyist, so there's no shortage.

Since you're in the Philly area, do you go to the Barnes Museum? Have you been to the Barnes?

Yes.

Unreal.

Yes.

I think it's America's most underappreciated, greatest kept secret in art.

It is. And there are little places like that around here, right.

That are just amazing, staggering, excellent. But if you see me writing, I'm just kind of keeping everything organized for everybody.

Yep.

Yep. Hey, Rick, how about you? What are your top four?

My top four are cycling. Love.

Yes.

Family.

Say what Said love it.

Cycling, family, reading and decluttering the house.

I'm pretty OCD about some of that stuff. And it's getting to the point where there's just too much stuff that just.

Needs to.

Move on to its second home.

Rick, I need to introduce you to Amy, my girlfriend. You and I. You and her would get along very well. How about you, Marilyn?

I have a family, art and hobbies, socializing with friends. And I really was very. Not very deep on this stuff. Watch some streaming.

Say that again.

Watch some streaming.

Okay.

What was third?

Socializing with friends.

Covid's really hit you then? I said Covid is really. The lockdown has really hit you then.

Oh, yeah.

Great.

And Sharon, what's funny? You were saying about hobbies, and, you know, I just started a new one, which was the mandala painting.

Oh, yeah.

Got all the stuff. Now I gotta start it.

Clarity and confidence means action. Marilyn, you got it. You've got the stuff now. You've got clarity. Go make it happen. Now, guys, these core four brands, call it your top four priorities.

Use these personally to judge your decisions. Kind of like your brand. We talked about this last week. When you have your core four of your brand, it literally drives decisions. You make.

Top four priorities to determine how you use your time. Now, let me give you two really good examples. Michael, you said health number one, right?

Right.

That could mean eating well, exercise, things like that, right? Correct. Rick, you said cycling, which I Love. I'm a big cyclist, too.

Let me use. Rick is probably even a better example, actually. Both. Both. Michael. Michael, you put health above spouse.

Yes.

And, Rick, you put cycling above family.

Yes.

Now, you could easily say, how dare you do that? You put cycling a hobby in front of your family. Here's an important thing, guys. I used to feel extremely guilty about this because my number one, like Michael and Rick, is health, hands down. But I came to the conclusion that if I can't exercise or cycle, I'm not being my best to bring my best to my family.

So don't be offended that if a personal hobby or cycling or exercise is before family, that just means, you know, when you get that done. Rick, when you get to go ride your bike, do you come back a better man for your family?

Yes. Oh. If the kids, when they were younger, if it was raining on the weekend, they were like, oh, my God, Dad's gonna be in a grouch all weekend.

Yep. So same thing, you know, Same thing with you, Sharon. You had art above health. If you had an hour to exercise or an hour to work on your glass, you're probably going to choose glass.

Probably.

And so use these four priorities to judge your decisions. And again, I shouldn't say judge to determine your decisions, but then don't judge your actions. I used to do that all the time with Amy. I'd go work out, and then I'd feel horribly guilty that I did. But then I had to come to that conclusion that if I get to do this, I'm a better person for her later on. And so, again, don't judge your actions. Use these to guide decisions.

So questions, comments, concerns.

Was that exercise helpful?

Yeah.

Yes.

And, guys, don't be afraid to do this every month, every few months, because your priorities are going to change.

You know, last week, it was funny. I don't know if you guys saw me doing this. As Jerry was walking through your core four, I actually was doing my own again, and it changed a little bit.

Sure.

And Jerry was the one who helped me create my first set of core four.

So, yeah, do not judge things like.

COVID 19 and 10 weeks in isolation and the world turning upside down. Like, that's gonna cause people to reprioritize things in the. In their brand, in their personal priorities and in their professional priorities.

Yep. Now we get to the fun one. Come on.

We got the blank. We'll move ahead. Now we're going to get to professional priorities.

So just like we did with personal, take some time. Grab that pen and Paper. And now start listing out your national priorities. Those things affiliated with your career. And Sharon, no, you cannot list 29 things.

Why not?

Or you can.

You just have to whittle it down to four.

I was gonna say. And I'll be here all day.

Right.

We'll get back with Sharon at 2:00pm when her game frame is done.

Yes, 2:00am.

So start. Yeah, guys, start now. Listing out.

Professional priorities just like you did. Personal priorities. Sharon, you said type that email for you. It could be an email weekly. You have to type out to staff. Stuff like that. What do you have to do on a weekly basis? That's a priority at work.

It.

It's.

Again, when you're done, just look back up at the camera so we know you're done.

You guys finding that it's a little easier to make a list on this one.

No.

To share with you guys. The power of work personal and work balance. When you're doing this workshop at 11am to 1pm it's mountain time. Right in the middle of your dog's lunch. Managing the dog and her barking. And this workshop is a balancing act in itself.

Oh, that's funny.

Mine was barking crazy until the time I started the call. And right now she's asleep at my feet. So you better stay there.

Say my cat is asleep right now next time.

And she'll throw a fit here in a minute.

Michael, how you coming?

Almost there. Sorry, I have no technical.

Nope, you're good, man.

When you guys are done, here's what we're gonna do. Go right into the game frame. So take those top two. You could only pick one which one's gonna win. And then just go right down to the same thing you did with your personal priorities.

Because what we're gonna do next is take your professional priorities and now start plugging them into the 24 hours of power.

Jerry, I feel like we should have him some background music going on.

Same thing I was looking. I was looking up the jet. We're looking for Jeopardy music.

That one. Too much stress.

Exactly. There's something mellow, something easy going it.

Okay.

Excellent. Was that Michael?

Yes.

And I'm nowhere near.

Take your time. And it's. It's difficult. This isn't an easy thing, guys. As leaders, whether it's of an entire organization. Marilyn, you're. You work for yourself.

Rick, you're leading a team. Sharon, you're leading an entire organization. It's easy to think that eight different things have equal priority.

My game frame is all screwed up. I don't know what I did.

How many do you have on your list?

Eight.

Nine.

Nine.

Okay.

Here. You know what we're gonna do?

Why should we do hers on the pyramid?

I'm gonna pull up my game frame.

Cool.

And we're gonna do it together.

All right.

I'm gonna share my screen.

Let me unshare mine. Jerry.

Per.

All right, Marilyn, give me your brainstorm column.

Client follow up calls.

Daily notes.

Marketing mailers.

Social media.

Continuing education.

Meet new.

People.

Develop charity work.

Wake up early.

And get into a routine.

If you could only do one of.

These daily follow up calls.

Social media.

Very good. I'll tell you why. The second one that's so important. I'm glad you picked that. Continue education or meet new people.

Meet new people.

Charity work or wake up early.

Wake up early.

Before we continue.

So for Maryland.

Cutting edge was one of your core four. What's more, cutting edge, marketing mailers or social media?

Social media.

This is where we start. This is why we're doing everything in this order. Because this is where you start to try to create alignment.

When you get to those tough questions, those tough decisions, and you think, okay, which do I choose? Go back to your boss, which is your core four, and all of a sudden you have social media chosen. But that was an easy choice because that's the one that's aligned with your core four. Client follow up calls or social media.

It's a tough one. Social media.

I would have actually said client follow up calls because your top priority is super producer.

Yeah, well, switch it. I had a hard time making that decision.

Meet new people or wake up early.

Meet new people.

Follow up calls or meet new people, Follow up calls.

Follow up calls or get into a routine.

Follow false.

Daily note or social media.

They're both very important.

I'll stay with social media.

Social media or meet new people.

Before you answer this, look at your core four. I'll give it to you again.

Super producer, knowledgeable, cutting edge, honest.

Social media.

Social media or get into a routine.

Social media.

Excellent.

Marketing mailers or daily notes.

Daily notes. And it's daily notes to clients. I should have put.

Daily notes or meet new people. Daily notes.

Daily notes or routine daily notes.

Because I would be in routine if I do my daily notes every day.

Marketing mailers or meet new people, meet new people.

Meet new people or get into a routine.

Meet new people.

There's your top four.

Okay.

Follow up calls, social media, daily notes to clients, meet new people.

And when, Marilyn, when we get in, when we get a 24 hours of power, you'll See the impact of this and we'll help you get a routine despite your priority four. So.

And if you look at your core four, you'll see those line up very well with your core four. Yep.

So as each of you gets your core, each of you gets your top four priorities. I want you to then look at those and look at those against your core four.

And see if they're either in or out of alignment.

Rick, how about you? What were your four priorities?

Mine were delegate more.

Long term planning.

Coaching the team, and the weekly CEO updates, which right now I do monthly, but.

I think there's times I need to do some more frequent.

Updates.

Excellent.

Beautiful.

Sharon, navigate Covid.

Develop a strategic plan with a communication strategy embedded in.

Move more. Move out of operations and more into development.

And connect with other CEOs.

Outstanding.

When you say development, Sharon, do you mean. What do you mean specifically with development?

We're a nonprofit, so. So I do. Talking to other funders and donors.

Okay, cool.

And some project development.

Okay, excellent. Michael, how about you?

Yeah.

Professional approach.

Professional what approach?

Communication with clients.

Advisors.

And training.

And what are you doing with advisors, Michael?

Basically communicating with advisors, connecting with them.

I make a bar. Communicating with advisors. Got it. Okay.

And then, Michael, for training, is it training others or your own training?

My own training.

Okay.

So how do those four feel, guys?

You feel like you have a little clarity as far as, you know, what is my core for versus what are my priorities? Does it align the way you want it to?

I think so.

Okay.

I do.

So, Sharon, perfect example right now. If something is thrown on your plate.

What task or activity is going to always take precedence over everything else at the moment?

The navigating Covid.

Any task, any activity tied to navigating Covid. Rick, how about you and you and I have talked before the workshop. What is probably the one question you have to ask yourself every time something falls on your plate?

Can somebody else do it?

Can I delegate this?

Because that goes right into your second priority, which is you want time to long term plan.

Yeah.

And Rick.