More than 50% of independent agency employees feel overwhelmed | burnt out. 😳 Time for leverage AI!

19 Mar 2026 · 0 min
0:26

In this brief commentary, Andy Neary references the Liberty Mutual "Independent Agents at Work" study, which revealed that more than 50% of agency employees feel overwhelmed by rising workloads and that 51% report burnout. He highlights that both Account Executives (AEs) and Account Managers (AMs) are already experiencing burnout well before the fourth quarter. Andy warns that agency turnover during Q4 would be especially damaging, and positions leveraging AI as a timely strategy to alleviate workload pressure and prevent employee loss.

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