You don’t need to know it all, you just need to know where to find the answer.

There was nothing more powerful to me when an advisor told me I don't know the most powerful words that you can say is I don't know but I'm going to go find out because you don't know everything. You can't be perfect. And what they don't know is when they make themselves everything to the customer then when somebody down here makes a mistake in your solution provider bucket it's your fault. You can't then blame them because you were taking all this credit for doing everything well. No when that person messes up if you do that you're gone and you can't go. It's them. What you need to do is hey this happened, this mistake was made. I'm going to go resource a response with my team we'll come back to you. It gives you more power but when they said I don't know it immediately let me know I can trust you. I love that.