Andy Neary argues that scaling a book of business depends on prioritizing quality over quantity in prospecting and client acquisition. Instead of pursuing more leads like existing clients, he advises elevating the type of prospect targeted, being disciplined about an "ideal prospect," and having the courage to say no to non-ideal clients—a change his team enacted over the past 12–18 months.
Chapters
When I look back at why we have been having so much success growing the business, especially as it relates to new business development, is we have gotten so locked in on quality over quantity. Growing your business is not about how many more prospects can I go after. It's about how can I elevate the type of prospect I can go after. What is the quality of your prospecting look like right now? I Are you just hoping anybody says yes to you or are you absolutely dialed in on who your ideal prospect is and do you have the courage to say no to everybody else? You see, we've gotten absolutely dialed in on who our ideal prospect is. It has drastically shifted over the last 12 to 18 months and we are saying no to people today that I would have died to have as clients 18 months ago because we know who our ideal prospect is today. So the quality over quantity is a huge part of successful sales and simplifying sales. If you have a million dollar book of business today and you want to get it to three, four or five, it is not about going out and writing more of the same prospects you have today, more of the same clients. It's about elevating the type of client you obtain.