Understand the difference between email as a product or as a social communication tool.
28 Dec 2025 · 1 min

0:53
The excerpt (from Chris Miquel) contrasts two strategic approaches to email: for media brands, email should be treated as the product itself (focus on maximizing consumption and ad performance); for sellers of products or services, email functions primarily as a communications/social channel to support sales. The speaker emphasizes that media-company emails must continually deliver value in the email itself to retain opens, engagement, and advertisers.










