Tired of project scope creep, missed deadlines, and unhappy clients? T

Name: Tired of project scope creep, missed deadlines, and unhappy clients? T
Uploaded: 2024-04-20T10:15:02+00:00
Duration: 23 s
Channel: Nikhil Sai
Description: In this brief coaching excerpt, the speaker advises business owners to hold weekly, 15‑to‑30‑minute Zoom calls with each client. The purpose of these…

20 Apr 2024 · 0 min

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In this brief coaching excerpt, the speaker advises business owners to hold weekly, 15‑to‑30‑minute Zoom calls with each client. The purpose of these short sessions is to discuss the client’s current challenges, provide real‑time problem‑solving support, and create a sense of being cared for, which helps curb scope creep and client dissatisfaction. After each call, the speaker stresses the importance of asking for sincere feedback and feeding that information back into the company’s processes to continuously improve systems.

Have weekly client interaction calls where you have a real human being interaction. Like, hey, like, let's get on a Zoom call, talk what's happening, what are you struggling with in your business. A simple 15 to 30 minute coaching session, understanding their biggest problems and helping them to solve those problems and giving them that comfort zone that they are taken care of will always, always work. Now ask for feedback, genuinely get the best feedback and try to feed it forward to make your systems better.