An Ohio State professor shoved a cameraman during a confrontation that went viral, landing him on administrative leave. The host frames it as an emotional hijack and introduces civility intelligence: the ability to stay composed when provoked. He presents a 15-question Civility Index to help leaders measure and manage their organization's emotional climate.
So here's another one of those incidents. Welcome to the Civility Report. Now again, this happened so fast that it took me a minute to even figure out what the context was.
Whoa, whoa, whoa, whoa! I told you not to put that in my face.
Dude, you can't do that.
Yes, you did. No, I'm not gonna ask. Don't touch me. Who the fuck put your hands on me, sir? Put your hands on me. You shoved that camera into my face, sir.
That's not— dude, that's crazy. No, sir. And apparently there's a reporter doing his job. We know how journalists can be a little edgy. They're trying to get a story, trying to get information, and apparently this gentleman wasn't having it. And so in a blink of an eye, where I come from, there's a saying that says you got to get off before you get mad at. This person wasn't Clearly getting off where he got mad at. But what's the cost of that? You know, so many times people search for justification, and I'm just here to remind you that you are responsible for how you behave, no matter how you feeling. The ability to remain civil even when you're emotionally charged is what civility intelligence is about. And so now. He's went viral. Um, Ohio State, his organization, his workplace is now all over the news. He's on administrative leave, all for a quick moment in time. And one of the things that we are very adamant about is helping you not get emotionally hijacked in what we call the micro moments. of the day. And this was clearly one of those situations. And so this is why it's important to practice civilian intelligence. And the cold part about it, you just never know who's on edge in your work environment. You never really know what people are seeing and how they're feeling. And that's why we encourage everybody to take the Civility Index. It's 15 questions. It's a behavior observation tool. It takes you about 3 minutes to understand what your emotional climate might be. 'Cause again, you'll never be able to manage what you're not willing to measure.
I was literally kicked off a Southwest flight before for being disrespectful.
