17:15

In this episode of Making of an Entrepreneur DB Bedford, an emotional‑intelligence (EI) performance coach from Oakland, shares his life story and the evolution of his business. He recounts early entrepreneurial hustles—pumping gas, reselling newspapers, and street‑level sales—followed by a period in the 1980s‑90s drug trade that taught him resilience, creativity, and relationship‑building. A violent incident that led to incarceration became the turning point that revealed the destructive power of unchecked emotions, prompting him to study and champion emotional intelligence. Bedford explains his core philosophy: the “purposeful pause,” self‑awareness, and the balance between emotion and logic. He then introduces the proprietary EI Code of Conduct, a set of 11 self‑operating principles (SOPs) that he teaches through hands‑on workshops, mock policy creation, and communication exercises. The program is positioned as personal development prerequisite for professional growth and is applied across sectors—healthcare, criminal justice, nonprofit, tech—to reduce workplace conflict, improve performance, and protect the bottom line. Bedford also outlines a certification pathway for EI performance coaches, aiming to certify over 1,000 coaches worldwide by 2024‑25, thereby scaling the impact of his methodology.

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