17:13

In this episode of "Making of an Entrepreneur" DB Bedford recounts his life story, beginning with childhood hustles at a Oakland gas station where he learned to turn small change into profit. He describes his descent into the 1980s drug trade, the resilience, creativity, and relationship‑building skills that street life demanded, and a violent turning point that led to incarceration. While in jail he realized the destructive power of unchecked emotions, which sparked his commitment to emotional intelligence (EI). Bedford now works as an EI Performance Coach and founder of the proprietary EI Code of Conduct, a framework built around 11 self‑operating principles (SOPs) such as purposeful pause, self‑awareness, and the law of emotional energy. He delivers hands‑on workplace trainings—mock policy creation, communication exercises, and situational awareness drills—aimed at sectors including healthcare, criminal justice, nonprofit and tech. He also runs a certification program to develop 1,000 EI performance coaches worldwide. Bedford explains how integrating EI reduces workplace conflict, improves performance reviews, and positively impacts the bottom line, positioning EI as a core cultural standard rather than a soft skill. Throughout, he reflects on advising his younger self to avoid letting emotions overpower intelligence, emphasizing purposeful pause and factual focus as lifelong tools.

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