You can't manage what you won't measure. Self-awareness is the foundation of emotional intelligence, and the speaker recommends a simple habit: regularly check in with your own emotional state to catch yourself when feelings run high, so you can actually use other emotional-intelligence skills.
you're not attentive to it, right, you'll never be able to— what? You'll never be able to manage what you're not willing to measure. So we throw these out here so that you can be like, I need to— let me check in with myself, let me make sure I do this. And that's all emotional intelligence is about. Because if we can get you to be— stay aware— self-awareness, right, is the cornerstone of emotional intelligence. It's the bear, right? It's the number one thing you got to work with. If we can keep you aware when you get emotionally charged, right, we keep you aware that all of these other aspects of emotional intelligence exist and you're aware of it, you know what to do next.
I was literally kicked off a Southwest flight before for being disrespectful.
