Feras Alhlou tells new consultants to treat each early client like a national treasure. Go above and beyond: take extra requests, tolerate difficult behavior, work late. When your practice is fragile, client satisfaction is everything.
You should treat each new client as a national treasure and bend over backwards to make them super happy. At no time is this more critical than when you're just starting out and too vulnerable to afford any kind of client dissatisfaction. This might mean doing some things you normally wouldn't do as part of your delivery, putting up with some attitude, staying up late to meet a deadline.
