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This content was created by Feras Alhlou. This content was uploaded by Feras Alhlou. This is a YouTube video titled "Skills are needed in every business." (created 2024-08-10) containing a spoken segment by a single speaker who advises nonprofits to adopt business practices—particularly systems such as donor management/CRM instead of spreadsheets or Gmail. The speaker notes that many nonprofit boards or executives lack entrepreneurial or corporate experience and emphasizes investing in donor databases and applying CRM concepts to nurture the public into supporters and advocates.

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