Leaders should keep listening even when they know more than their team. Listening bridges knowledge, how it's applied, and the context around it, letting you fine-tune execution and find ways to improve how you handle specific situations.
You might know more than the client, you might know more than your team, especially if you don't have a lot of senior people on your team yet. So should you still listen? And I think the answer is yes, and I think it's important because there's knowledge, there's the application of knowledge, and there's the context within which this knowledge is applied. So you want to be listening carefully and actively. It's always looking for fine-tuning the way you execute, whether it's your pitch, Whether it is the actual service that you delivered, whether it's how you deal with people, especially if there are challenges. There are always ways to improve how I manage a specific situation.
