After you close a sale, silence kills momentum. If days pass without contact, clients doubt their decision. A formal handoff from sales to delivery, even if you're solo, keeps them confident by aligning expectations and outlining next steps.
The client is evaluating you. A couple of days go by and they haven't heard from you. They don't know what happens next and they start wondering, did we make the right call? Did we hire the right consultant? And just like that, before you've even done any real work, you've already lost momentum. How do you fix this? Formal internal handoff. A handoff from the sales team to the delivery team. Even if it's just you, you need to sit down and conduct a structured internal handoff session.
