0:40

In this segment, the speaker explains how clients respond to the integration of AI voice technology into their systems. Most clients are thrilled with the added voice capabilities, appreciating the comprehensive, upfront-fee integration model that delivers the full potential of the technology, rather than a SaaS subscription. The speaker notes that while overall feedback is positive, a few clients raise concerns about the quality of prompting and scripting, requiring the team to revisit and adjust those elements.

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