Jarrad Goulding shows how to upsell cleaning services during a job. Offer extras like couch cleaning, rug cleaning, and tile and grout work. A $150 minimum charge can become a $750 sale when you explain the value right.
$150 initial minimum charge.
$750 total (after adding services).
Two to three times the original quoted price.
It can be two completely different numbers, Two, three times what you ended up going there for the job on. So it depends on a lot of different factors. Condition, all those different types of things. Four bedrooms, we've got two rugs. Then we'll be speaking to the client about what other value that we could be adding to them as well. So we know there was a bunch of dining chairs out there they might have already here. Did they want to get all of those clean while we're here? We've also got two bathrooms in there as well, but we've got the tile and grout for those. We've also got fabric protection that we can offer as well. So what you start off with and then what. Depending on the. If you can explain the value correctly, what you end up with, it can be two completely different numbers, like two, three times what you ended up going there for the job on. So, you know, it might be a minimum charge job where you go out there for $150 at the beginning, but then you walk away with $750. And the client's very happy with that trade because you've done the couches, you've done the rugs, you've done all the carpets, and you've done the tile and grout. So that's the key. That's what we're constantly trying to do, is just add more value to the customer, and then obviously that means a higher ticket item for our franchise partners.
