Short vlog-style video in which franchise partner Brendon Coffey describes a day visiting a client and preparing for an upcoming hotel induction where he will perform appliance "test and tag" across rooms. He emphasizes enjoying customer-facing service, drawing on his hospitality background and aiming to deliver outstanding service that makes clients say “wow.”
What are we doing today? We are heading out to see a client and we're also going to call in to a hotel job that I have on next week and do an induction. The induction is important because I'd like to just have everything laid out before we get there on Monday. Okay. So we will be test and tagging. So obviously today it'll be a fairly small job with a client just testing, tagging some appliances and then again for the hotel next week it'll be working through all their rooms and testing, tagging all the appliances in the rooms. Test and tag. I enjoy because of the, the aspect of being able to go out and meet people. I have a hospitality background so again the service, delivering the service is what I really enjoy. And I have a thing where I just really love to I like to have outstanding service. I like to make people go wow, at the end of the day.
