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Jesse Pujji says great leaders openly demand excellence and give candid feedback, setting a 10-out-of-10 standard. He compares it to a championship basketball team: rigorous and fun at once. Demanding more is a service that helps people grow.
Jesse Pujji says great leaders openly demand excellence and give candid feedback, setting a 10-out-of-10 standard. He compares it to a championship basketball team: rigorous and fun at once. Demanding more is a service that helps people grow.
How do you create a culture and get comfortable saying, I want more than this? I know it's your best and I need you to do it more and it's due tomorrow.
You just say that. It's a disservice to people not to be demanding. I want to help the person right now in front of me and I'm going to serve them. And the way I'm going to serve them is I'm going to serve them by being demanding because it's going to be what's best for them. This is a great job. I love your work. At this place, we always want to be a 10 out of 10. And to me, this is an 8 out of 10. Let's give it another shot. Let's be better next time. And how does a championship basketball team have fun? They play at a high level. They're demanding with each other, but then they have a blast, man. Right? Like they have fun with it because that's the way they roll. That's how they do things. It only feels weird when someone doesn't do it the way that everyone else does it. That means the culture is not very aligned.
