This is a YouTube video titled "When shit hits the fan" containing a monologue by Melissa Dlugolecki recorded in October 2023. In this authoritative content piece, Melissa discusses how to proactively support clients during challenging times to foster growth, improve client retention, and increase referrals in business and life coaching contexts.
Something I always let clients know in the beginning. How do you want me to support you when shit hits the fan? Because shit is going to hit the fan. Because if I'm not triggering you or bringing you to new places or stretching you out of your comfort zone in some capacity, we're just staying comfortable. We're not creating growth. I am here to create growth for you and your results in your life and your business. How do you react and how can I best support you? Ask this question proactively and watch the success of your clients increase. Watch their retention and completion rate increase. Watch referrals increase, and watch their length of working with you increase. Great way to source wins for your client and for your business without needing more.
