Groups drift off-topic when facilitators ask questions that are too broad. The fix: break the main problem into smaller sub-questions and guide the group through each one step-by-step, like scratching an itch gives relief but causes long-term harm.
Chapters
This situation might sound familiar. We come together, have a clear purpose, everyone in the space has a role, and we know what problem we're here to solve. And before we know it, the discussion goes somewhere and all the participants are heavily engaged in discussing all the details that have actually nothing to do with the problem at hand. Why is that? It's a little bit like a mosquito bite that itches. It feels so good to scratch, In the short term. In the long term, we know that it's the worst thing that we can do. And discussing about these small details has the exact same feeling. We have the impression for the short moment that we are solving something, but in the long term, it doesn't help. So as a facilitator, if this happens, this means that the question we asked is just too big. So make sure that you're presenting the group with bite-size and guide them from one small problem to the next so that at the end, they have the big picture.