Negar RiazatiChief Executive Officer (CEO) Australia & Asia Region at Performia Australia

Building High Performing Teams

6 May 2026 · 1 min

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In this interview segment, Speaker A emphasizes the purpose of building a business around a team you enjoy working with and that shares your journey. The conversation highlights the risks of hiring the wrong person and stresses that successful team building starts with viewing the business as a game aligned with individual passions. A core metric identified is the cost of labour as a percentage of sales, presented as the most important statistic for assessing profitability. The discussion also touches on the need for specific KPIs to monitor team performance and how business leaders can gauge the effectiveness of their hiring decisions. Overall, the excerpt provides practical advice on aligning purpose, monitoring labour costs, and using metrics to evaluate hiring success.

Chapters

One of the nice purposes to have with building a business is wanting to have a really cool team of people that you really like working with, that you want to take on your journey and make their lives better as well.
Well, sometimes if you hire the wrong person, they're working against you. Any advice or ideas or tips to listeners?
Look, just what I said before. You know, it starts off with deciding to play a game with your business because, you know, as much as business is about everyone has their different purposes and passions why they want a business.
You know, what will be the key? What will be one of the most important What are some of the most important statistics?
Well, the absolute key statistic is on your overall profit and loss is your cost of labour, you know, as a percentage of sales.
What are some KPIs to really look at?
So I think—
How do you really know as a business leader if we're doing a good enough job with our hiring?
For me—