Nicolas Cole explains why the best nonfiction answers a reader's real question through story, not definition. A viral answer about entrepreneurship beats a dry one because it shows what it's actually like: building an app, making millions, losing it all.
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The greatest nonfiction writing always answers a reader's question. And it's such a simple idea, but everything that you wrote was a response to a question. It was a question-answer site. And then you noticed that the most viral answers were not just literal answers to questions, they were stories. An example I use all the time is you might come across a question that's like, "What's it like to be an entrepreneur?" And the lowest-ranked answer would be, "Being an entrepreneur is..." and then insert formal definition. The highest upvoted answer would be something like, "When I was 18 years old, I developed my first smartphone app and made $2 million." and by the time I was 21, I was broke. I had lost it all and was back living on my parents' couch. And you're like, obviously I'm gonna read the rest of the answer.