Chris Vandervolk explains how Whissel Realty Group's Agent Concierge Experience team handles data reporting and administrative work so agents can focus on selling. The ACE team removes bottlenecks that keep agents from completing their core tasks.
Whissel Realty Group designed an Agent Concierge Experience or ACE team. Here's how that team supports their real estate agents.
That team does all the things we used to yell at our agents to do and just asks them gently to do it or says I'll do it for you. Will you just talk to me so I can get this information from you? Not many operations in the world operate with bad data or no data on what's happening in the funnel. Like I couldn't name one. We can't operate without that data of what happened in the appointment. Did we go like Zillow's badgering us for it? We don't let our agents do any of that data reporting directly to Zillow or for that matter any other lead source, including internal. It's just not gonna work. I accepted it. So getting that better and offering more value such as offer writing, creating custom listing and buyer presentations per client. Integrating that with our marketing team. Really excited to offer more value. It has to be our pressure.
Learn more from COO Chris Vandervolk about providing agent leverage profitably in a special episode inside Whissel Realty on real estate Team OS.
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