Matt Smith explains the 1:3:1 method: when someone brings a problem, they present one clear problem, three potential solutions, and the one they recommend. It reduces dependence on leaders and scales across teams.
March 21, 2024
Save yourself a ton of time by empowering your staff and agents with the 1:3:1 method.
And this is a principle that you can, you can scale in any business. When someone comes to me with a problem, I practice the 131 method. You have one clear problem, you bring me three potential solutions and then the one that you think is best and why. And if you are not prepared to bring me a clear problem, three potential solutions with the one that you recommend, then I can't help you because you have not thought about the problem enough for me to actually help you through the problem. And I think a lot of times if you just implement that the right way, it takes again, it's a process, but then people respect it and then they don't need to lean on you for all the answers.
My conversation with Matt Smith is loaded with practical leadership advice. Check it out on Real Estate Team OS.
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