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#conversion up 5% - and it's not an accident.

Name: #conversion up 5% - and it's not an accident.
Uploaded: 2023-10-13T21:07:54+00:00
Duration: 47 s
Channel: Real Estate Team OS
Description: A Real Estate Team OS YouTube monologue (Oct 13, 2023) describing how systems, inspection/feedback, and targeted training improved team performance. The…

13 Oct 2023 · 1 min

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0:47

A Real Estate Team OS YouTube monologue (Oct 13, 2023) describing how systems, inspection/feedback, and targeted training improved team performance. The speaker explains an experiment begun about three to three-and-a-half months prior where inside sales agents were trained to set appointments with lenders when agents were unavailable; this yielded a 5% increase in lender conversion.

Questions this video answers

About three to three-and-a-half months ago (speaker's phrasing).

Lender conversion increased by 5% (speaker's statement).

Chapters

When you're running a highly effective and high performance team, the people that join say they want to be a part of that because we're stronger together, we're better. We have the systems and processes, so we're checking, and that's the inspection part. And you have to be open to feedback. You know, anytime that we try something different, we monitor it and see if it's working. I mean, we just implemented three months ago, three and a half months ago. You know, our inside sales agents are working to set appointments for our agents. And we decided, hey, let's, let's do some training with our lender, with them. If we can't get the appointment with the agent, let's set it with the lender. Our lender conversion has gone up 5%.