A speaker reflects on finding their way from college jobs at Target and a DirecTV call center, where they hated phone work, to discovering satisfaction as a trainer helping others. Their mother and CEO pushed them toward an ISA role, suggesting passion isn't always something you start with.
That sounds awesome. I was like, I'm making no money from getting yelled at on the phones. I was like, you're telling me these people don't yell at me. When I was in college, I got, like, I guess my. My second job, my first job was with Target, but my second job was with DirecTV. And, like, just phone calls, just back to. Back to back. There was no pause. Like, did not like taking those calls or enjoy taking those calls. So I did whatever I could with to get off the phones. And I stepped into a trainer role. And more I started training people to do it, the more I realized, like, there was. There was a good side of it. Like, you know, I mean, there was. You're really helping people. You're really enjoying helping people solve their problems. And when you help someone solve a problem, like, you felt that relief when I found out that there was a position at my. My most recent team a couple years ago, my mom was a part of that team as a transaction coordinator, and she was like, hey, why don't you just come over and be an isa? I'm like, well, what's an isa? Had no idea what it was. The CEO reached out and had a conversation with me. He's like, you'll be able to make this much money. This is what you'll be able to do. And I was like.
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