A real estate expert says AI can already handle most of what agents do: qualifying clients, answering questions, managing emails. The hard part to automate is showing properties in person. He predicts agents will be replaced within five years.
I think the sales agent is going to be replaced by AI in the next five years. But the agent is just simply communicating through a list of questionnaires through either text, email or voice. So the only component you can't really replace at the moment is showing the house, opening the door. Someone physically has to be there until someone figures out how to solve that problem. But the whole client experience of communicating with the client, qualifying them and giving them background information and educating them could lead literally all be replaced by AI, by tools that already exist, that handle text, voice and email, that really build a customer profile. And you're talking about an AI system that knows everything about everything.
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