Training strategies to sharpen 🔪 your ISA team #realestate

Here are a few tips for training your ISA team.

I focus a lot on scripting, how to make a phone call. I'll even make live calls in front of the agents. Phone calls are scary and so I try to ease their worries when it comes to that. We just shifted into follow up box from a different database, so a lot of my attention right now has been focused on managing that database, working your smart list best practices, how to stay on top, not miss an opportunity, how to engage leads that are actively looking online. I just started this really cool training series. It's a spoof of the show Love is Blind on Netflix and I called it Sales is blind and we've been doing it once a month and I just had my best turnout yesterday. Essentially what we're doing is sitting back to back to each other and I'll have an agent paired with an ISA and they'll role play a different scenario in front of everybody. The scenario is very relevant to what's happening in the market right now. So with recent changes within our settlement, we've been having an agent defending their commissions. Whatever agents are seeing out there, we're working on.