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What do you need to look for in an OPs and TC leader 👀

Name: What do you need to look for in an OPs and TC leader 👀
Uploaded: 2024-09-28T18:27:04+00:00
Duration: 7 s
Channel: Real Estate Team OS
Description: This content was created by Real Estate Team OS. This content was uploaded by Real Estate Team OS. This is a YouTube video titled "What do you need to…

28 Sept 2024 · 0 min

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This content was created by Real Estate Team OS. This content was uploaded by Real Estate Team OS. This is a YouTube video titled "What do you need to look for in an OPs and TC leader 👀" created on September 28, 2024. It features a conversation between Real Estate Team OS and another speaker discussing the characteristics of a great transaction coordinator, emphasizing the importance of communication, relationship management, and resourcefulness in the role.

What are the characteristics of a great transaction coordinator? Here's a go at it from an expert TC and ops manager.
I love more of the paperwork, checking off the task, making sure everyone's on track. Communications are being sent out at the right time to the right people. How do I handle clients who are just freaking out a week before closing and want to, like, pull out? Right. Like, how do you manage those things? So having that really close relationship with the agent, with the rainmaker, with the brokerage, with the compliance team, like everyone involved. Right. Even title companies and lenders, like, you have to play nice with them. It's a relationship business. Right. So having a TC that's resourceful.
If you want to improve operations in general and transaction coordination in particular, check out episode 44, a special Tech Timber episode with Lisa Vo on Real Estate Team OS.