What was the biggest relief for agents? #realestateteam #podcast

Lauren Bowen's mission is to make agents lives easier. So how does she do it?

The ISA, the TCs and the VAs, that was something we implemented pretty much all in one go. And our VP of Operations really was the manpower behind that. She does have some ties to Europe. She had seen ISAs really be successful. She had lived in the Philippines for a while and was able to see what we could do and kind of showed us if you were able to have someone calling through these leads, if you were able to have someone assisting the agents doing their follow up, sending the batch emails, the tasks that are set for each day, the agents who are in their car all day, how can we take something off their plate? Make it a little bit easier? But I'd say the ISAs, TCs, VAs were a huge movement in making their their lives easier. But they made my lives easier as well. Because we do have a massive database at this point. So can I make sure that everything in that database is being worked to its full potential?

Get more operations insights from Lauren bowen on episode 51 of Real Estate Team OS.