A short YouTube conversation (Real Estate Team OS with Emily Smith) about choosing the right first hire for a real-estate team. The speakers recommend hiring an administrative support person as a common first hire, advising agents to track and categorize their daily tasks (15–30 minute increments) to build job descriptions, define ownership of CRM/listing/transaction duties, and align hires to business goals and vision versus task orientation.
Chapters
Did you hire an admin and that was your right first hire and that is the right first hire. And of course that is not what I did. I think that it's important to understand what you need, right? And as you said, like my first hire, I was like, okay, like this is what you're doing. And it's basically just like everything that I was doing in, in like an admin sense I was trying to put onto this person, right? And so often what people will say is like, you know, for a week or two weeks or however long of a time period, maybe like write down everything you do in like 15 or 30 minute increments and then start to highlight them. Right. Of things you like, things you don't like. But I would, I would kind of go a step further and like categorize them into like, what are your admin tasks? Specifically in the CRM, what are your, what are your maintenance of your listing tasks? What are your listing launch tasks? And kind of start to see what common themes there are. And from that then you can start to create job descriptions, having kind of the tasks laid out of what you need help with and then really digging deeper on what people are saying when you're interviewing to understand what your goals are and how I can be a part of helping you to achieve those goals.
Admin is crucial for day to day operations, potentially supporting your marketing tasks, listing management, TC checklists, CRM maintenance, and more. Because of this, it's important to clearly define which tasks and processes they'll own and what their success looks like. Going a step further, think about task orientation versus vision implementation here. Emily Smith defines the difference between these two.