AI Outbound Emails Beat the Human Benchmark

31 Oct 2026 · 0 min
0:25

In this segment, Jason M. Lemkin explains that typical human outbound email performance scores around 2–3, whereas AI‑generated emails (referred to as Amelia/Agentic) consistently achieve a score of 5. He emphasizes that even a year ago, their AI‑crafted outreach outperformed virtually every human salesperson they had worked with at SaaStr. Convinced by this clear superiority, they made an immediate strategic shift to route all outbound outreach through the Agentic AI system.

TranscriptAuto-generated · 0 min

  1. Jason M. Lemkin

    I thought most humans do like a 3 on outbound email, maybe a 2. And I thought these products were delivering a 5. And so Amelia thought it was like epic compared to humans we'd worked with. And it was like, no question, our AI emails, even a year ago, even when we just started, were better than almost any human that we've ever worked with at SaaStr. Maybe not in my whole lifetime, but better than any human. And so that was the bar. And so we immediately switched all of outbound to Agentic because it was better than the humans.

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