A step-by-step guide to processing full and partial refunds through the web portal's order management system. Shows exactly how to navigate the refund interface and complete each type of transaction.
$1.07
Hi. Today I'm going to show you how to partially and fully refund an item. Let's go ahead and start by going to the web portal and clicking on Orders. Search for the order that you want to refund via the search date or the other filters that we have. To search for an order, click on the order. Click on Refund Exchange. If you want to partially refund an item, just click on the item that you want to refund. Click Continue, and as you can see, you will be refunded. $1.07. To fully refund an item, click on all of the items in the order. Click Continue. Click Next, and as you can see, refund request was submitted successfully. Click Done. As you can see, the order will be labeled Refunded. Thanks for watching. Please let us know if you have further questions.
