Shawn ButtnerCertified High Performance Coach and Podcaster Clone

Beware of Biases In AI Tools

19 Mar 2023 · 1 min

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In this brief monologue, the speaker cautions users of AI tools about several inherent limitations. First, AI systems can exhibit bias—favoring or disfavoring particular ideas—because of the data they were trained on. Second, the information they provide may be outdated or incomplete, especially since they cannot access private, proprietary, or personal notes from scientists, business leaders, or political figures. Finally, the speaker warns that over‑reliance on AI in a coaching or client‑facing business can severely diminish the depth of human connection and the quality of customer interactions.

Chapters

As you are using these tools, it's important to understand where there are biases either towards certain ideas or against certain ideas, or that you might not have the most up to date information. Because as much information as these systems hold, they're not going to be able to really dive deep into the personal notes of scientists, of business people, thought leaders, political leaders and all that kind of stuff. You have to understand that there are those limitations. And it's also, if you are in a business like I am coaching, where it's all on the coaching client relationship, that an AI tool is going to really severely limit your ability to connect. If you're relying it to do those customer interactions.