What To Do When The Tech Tries To Get You

Sean shares how a morning of tech disasters, from a broken coffee grinder to livestream software failures, taught him a calm method for fixing problems: pause, break it into smaller pieces, search YouTube or Google, and only ask for help after saying what you've tried. The real skill isn't being technical, it's staying patient and logical.
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Sa. Foreign. You guys can hear me now. Okay. Hey, everyone, this is Sean with start your day with the coach. This has been quite the morning. The topic is how do you handle when the tech goes wrong? And I've been having all sorts of fumbles that I'll share with you here in a minute. So if you couldn't hear me before because I noticed my microphone was blinking at me. Put your name and where you're from below. If you're joining us, make sure to hit subscribe or like or follow if you enjoy these videos and want to get updated about them in the future. So the whole idea of start your week with the coach was to be a recap week about what we talked about and also be the video that ends up in my newsletter. So if you're joining from the newsletter, hello, a couple of days after this is recorded on Friday. Awesome. Yeah. So if you want to get on that email address or email list and get sent emails when these go live, just go to SeanButter.com and sign up for the newsletter and this will be the video you get. Okay, enough of that stuff that you're probably not too interested in right now. Today's topic is what to do when the technology goes bad. Because, you know, we, you know, rely on so many different technologies in our daily lives that something going wrong can really throw you off. And that happened to me today, and everything has since been cascading and I think the machines are conspiring against me. So bear with me if something else happens where it cuts out. Because it started off with, you know, the morning ritual of the. The cup of coffee. Right, right. And so our expensive bur grinder thingama bobber got clogged. And so I spent usually the hour where I'm trying to, like, center myself, where I'm trying to plan and gather my ideas for this show in the morning, trying to unclog the damn thing and mission successful. As you can see, this is coffee and not tea. So that feels good. But it was just one of those things where it's like, come on. Like, I just want to do what I'm doing in the beginning, in the morning to start my day. And, you know, sometimes you just have to roll with it because, you know, the adage with all the, like, software and computer technology that I've always used is with enough coffee and enough time, anything is possible. So you take coffee out of that equation, it's going to make for a really, really rough day. So. But safe on that point. So, you know, go here to get set up, running a little bit behind but you know, not too, too shabby and soft. The software that I use to stream needs to update and then the audio stuff needs to update and then I'm trying to like start the show and it keeps kicking me out. And so you're like, ah, what can you do? And really like to handle technology hiccups with grace. It's just understanding and not getting caught up in the problem at a time. It's just you have a series of problems you need to solve and I think that's pretty applicable across all different parts of life. But this in particular, it's like, okay, like it's not going to start because it wants to update the streaming software. Like, okay, I can solve that problem. And then, oh, that caused a new problem that the audio stuff needed to get updated. And so, okay, I can solve that problem. And then it's not starting up with everything updated. You know, how can I solve that problem? You know, it's seems pretty like straightforward and logical but you know, so many of my compatriots in the coaching space, I know some of my compatriots and entrepreneurship, you know, just can't spend more than five minutes trying to figure out something without, you know, having this visceral angry reaction. And you know, I hope that, you know, just with these couple ideas and maybe with a different perspective that you could be like, no, no, no, like I can fix this, I'm not going to horribly break things. You know, I think we've gotten to a point with most technology that if, you know, there's a lot of safeguards, so it's not that you're 100% safe, but it's really hard for you to actually do the breaking especially if you're using tool, you know, third party tools. So yeah, you know, there's not a lot to be afraid of. So you know, what other types of hiccups do I have, I seen some of my peers have where it's just like, you know, you have this block that you're not a person that you, you know, knows technology enough. But if you can navigate email, you can navigate the web, that is most of the skills that you really need, especially if you're, you're like a non techie operating a business. But it's fun, you know, it can be abstract. So but like I said, with enough coffee and enough time, you can figure pretty much anything out. And you know, in, in my career in technology, you know, that's how I've been able to Adapt to a bunch of different things that had happened. You know, I started, you know, with one technology. By the time I got out of school, everything had changed and I started working at Walmart. So you know, they didn't really do anything that was super cutting edge technology wise. So working with a bunch of old technologies. So I learned like the old, like mainframes, I'm sure they still had punch cards somewhere in that company that I could have learned how to do punch card work with computers. But you know, you just realize that like there's some basic principles that you can follow. But most of the time, like if, if you can think logically and sit down and not have that emotion, that you can figure out pretty much everything, especially when you got coffee. So. All right, guys, that said, so, yeah, you know, really like when it comes to handling a problem with grace, you got to take a deep breath, you got to think, you know, what's the problem that I need to solve that'll get me to the next problem. And then you have to like research it. Right? So for the, the coffee grinder this morning, there's thankfully this thing called the YouTube that I could, you know, go on and have a detailed instruction on how to better clean it than I had been because I like took it apart and like had the wire brush and all that stuff. And yeah, there's a part that you really can't see that gets clogged. And so, you know, having that instructional video really helped me like figure that part out. But you know, a lot of times in like software there's bits of code that'll get you started. So there's like a website called Stack Overflow for the non techies. I'm sure if you're in tech, you definitely know what that is and maybe your company has its own version of it too, because I know that that happens. But you know, if you're like, oh, I got to solve this problem, I wonder who else has solved this problem. You can go and search and figure out, you know, how other people did it and that it usually can get you started and get you moving forward. So three things. Take a breath, figure out the next problem and figure out if anyone else had solved that problem. You know, how do you do that research? And you know, it's Google, YouTube, asking experts if you have experts around you. But like the thing with asking other people for help is like, come with the problem, not with it doesn't work. If that makes sense. Where it's like, I've tried and come up with the things that you've tried, like, try a couple of things before you go ask for help. The people that you're asking will appreciate that so much more than just, like, I'm stuck. Like, what did you try? I haven't tried anything. And then, okay, as a tech person helping someone else, you get a visceral reaction because it's going to take 10 times longer trying to explain it. But anyways, it's all good. So I hope you guys thought this was cool. I just thought I'd take something from real life that happened all right before this call to. To hopefully inspire you for the next week, that whatever problems come up, whatever things get you, get your goat, as my friends used to say growing up, you know, get you upset, that if you can take a step back, take a deep breath, and find out what the problem actually is, that you can solve that problem and move forward. So that's it. That's Sean signing off for this week. Go forth, be more graceful in technology, in life, in relationships and everything you do. And I'll see you guys on Monday. Take care. Oh, it's not going, is it? It is going. Okay. All the. See, not my day for technology.










