The Unscalable Truth Behind DoorDash’s $100B Empire with Stanley Tang

16 Oct 2025 · 34 min
33:51

DoorDash co-founder Stanley Tang explains how a fake delivery website built for a class project became real orders, and why the company grew by doing things that didn't scale: manual processes, prepaid cards, and thousands of order placers. Early on, a rain-soaked night of massive delays led them to refund customers and send handwritten apologies, cementing a customer-first culture that still drives the $100B company.

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